These values are defined with creating the email campaign (see image below.) If a value does not exist, fallback values are used. When sending on behalf, all "from" values are filled using the recipient's contact owner. In addition to sending an email campaign from yourself, it is now possible to send email campaigns on behalf of other users in your account. In addition to this path, there are a few other interface elements that will help you navigate email campaigns. This path shows your current position in the creation process. Once you open a campaign, you will notice that there is a "path" at the top of the screen. That's it! You have successfully copied an email campaign. On the following screen, click Make Copy in the top right corner.
To copy an existing campaign, follow the steps below. Once you are done here, you can refresh your screen and go back to email campaigns and you will now see the Make Copy button:.If you see a "Clone" button in your Page Layout, please drag the Clone button back up to Layout Properties:.Drag the Make Copy button down to your Page Layout.Now you will see the Make Copy button in the Layout Properties.From here you'll need to select Mobile & Lightning Actions:.Select Email Campaign Layout (or your personalized email campaign name) :.Select Page Layouts from the menu on the left:.
To add the Make Copy button, follow the steps below. Note: should you see "Clone" instead, DO NOT use that, but replace it with "Make Copy" on the Email Campaign page layout in Object Manager as explained in steps below. In order to copy an existing campaign, you must first add the Make Copy button. Another option when creating email campaigns is to start from a copy of an existing campaign.
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